Hematology analyses require EDTA-treated blood (from lavender or purple top tubes containing potassium EDTA only). It is important to ensure that your sample is well mixed and contains optimal proportions of blood and EDTA. The following guidelines should be followed: Fill each tube at least half-full with blood to eliminate dilution errors. Thoroughly mix each sample by gently inverting the filled potassium EDTA sample tube by hand 10 to 15 times to avoid clot formation. If possible, run the sample immediately after mixing. If testing is delayed and the sample is placed on a rocker, be sure to mix it thoroughly again before analysis by gently inverting the tube 10 to 15 times. This ensures the homogeneity of the sample. Do not shake samples. Doing so can damage the blood cells, and can form micro-bubbles that will cause inaccurate results. Never use a rocker for samples smaller than 1.0 ml. Rockers do not mix samples. Feline samples frequently demonstrate platelet aggregations (clumps). Vortex mixing for up to 10 seconds can disaggregate these clumps with no adverse effect on the sample. Some practitioners find that collecting blood from the medial saphenous vein using a vacutainer minimizes platelet clumping.
Drivers & Download World-class scanning technology demands world-class scanner support. That’s why Fujitsu has made it easy for you to find support information and key scanner downloads for all of its scanner models. Find installation guides, technical data, parts numbers for scanner consumables, and more via the menu below. The VETSCAN HM5 System requires 100-240 volts AC, 50-60 Hz or 12 volts DC. Abaxis recommends that the VETSCAN HM5 be plugged into a surge protector designed for use with a computer. Abaxis recommends the use of an uninterruptible power supply (UPS) if the VETSCAN HM5 will be used in an area prone to electrical surges or power outages.
For further information on sample collection and handling, refer to our Tech Brief, 'Sample Collection and Handling'.
WHY IS THIS UPDATE MANDATORY?
This is a mandatory software update and is required for optimal use of your VS2. Important performance enhancements are included with this software update.
WHAT FEATURES ARE INCLUDED IN THIS UPDATE?
This software update includes enhancements to the advance settings screens, technical safeguards to protect patient health information and confidentiality, general bug fixes and performance improvements.
WILL THE UPDATE ERASE ALL OF MY PATIENT RECORDS?
No, it will not. However, it is best practice to have a backup of all your patient records prior to installing the software update. After you have successfully updated to this latest version, downgrading to an older software version will erase existing patient records on your VS2.
HOW LONG DOES THE UPDATE TAKE?
Depending on the number of patient records stored on your VS2, it can take up to 75 minutes to complete. We strongly recommend updating your VS2 around busy clinic periods or outside of normal operation hours (such as overnight or early morning).
I NEVER RECEIVED A CD OR I NEED ANOTHER CD, HOW CAN I GET ONE?
Please call 1-800-822-2947 or e-mail DxSupport@zoetis.com and provide us with the correct mailing address and a new one will arrive shortly.
Download Abaxis Drivers
I STILL HAVE QUESTIONS, WHO DO I CONTACT?
Download Abaxis Driver Download
Our support team is available 24 hours a day, 7 days a week, please contact us at 1-800-822-2947 or e-mail DxSupport@zoetis.com for further assistance.
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